Frequently asked questions

We value our customers and want them to feel comfortable shopping with us.

Because we strive to make your experience easy and pleasant, we’ve listed some commonly asked questions and answers. It’s our hope to take the guesswork out of your experience and provide you with excellent customer service.

Shoes are remarkably easy to clean. Leather cleaners provide necessary oils to remove dirt and preserve suppleness. For man-made materials, gentle soap and water will keep your shoes looking like new. Shoe cleaners are inexpensive and an ideal way to ensure the long-lasting beauty of your shoes.

Knowing your exact size is important when shopping for shoes. This can be done at home or by a professional. Whether or not hosiery or socks will be worn is also key when choosing the best fit. We invite you to call with any questions regarding fitting or for details about any of the shoes we offer.

Walking in heels takes a little practice. The best heel height for you will depend on the occasion and the stability of your walking style. For ladies who rarely walk in heels, a heel under three inches is recommended. Others are fine in sky-high stilettos all day.

Yes, especially if you are not used to wearing them. The easiest way to break in your new heels is to wear them for an hour or so then gradually increase the time, depending on your level of comfort. For a big night out, a little preparation can go a long way.

Hosiery is making a comeback and for good reason. In addition to reducing the likelihood of blisters and pinching, hosiery adds those special details that'll give your outfit a finished look. If you notice your foot sliding forward in the shoe, non-slip inserts are available.

It really does depend on your personal style. For nights on the town, a pump or strappy sandal is preferred. Casual days of shopping or errands usually require flats or shoes with low heels. At the office, a simple style with few or no embellishments adds to your professional look.